Warranty:
Dear customers,Our steam cleaner 100% be new product. But before the products are shipped, we will use water for practical testing to ensure that they can be used properly after you receive the products. Therefore, if you find some residual water after receiving the product, do not worry. At the same time, we try to avoid that. Please rest assured that all the products we deliver are brand new. Thank you very much!
1:To Germany customers
Please tell us your EORI number if you want to ship by FedEx or TNT . Without them, we could only by DHL, Hong Kong post or China Post !
2 :To Russian customers
Please leave your full name (at least 3 words) , including first name, middle name and last name, otherwise Russian Post will not releases the parcel and return to China !
3:To Brazilian customers
If you want to ship by FedEx, DHL, TNT, UPS, please tell me your tax number ( CPF or CNPJ ). Without it, customs will return goods to China .
4:ToUkraine, Belarus customers
If you choose to ship by China Post(especially Ukraine, Belarus ), please wait patiently, it is somewhat slow, at least will take about 30 days .
5:To South America customers
If you have the tax number (such as Argentina, Peru, Colombia ,etc), it will reduce much trouble with customs.
6:To korean customers
Please provide a personal customs clearance number to us when ordering, thank you. Format:Pxxxxxxxxxxxx(12 digits)
Feedback:
1. If you have any problems with our items or services, please feel free to contact us first before you leave negative feedback.
2. We will try our best to solve any problems and provide you with the best customer services.
3. We appreciate your feedback very much. Please leave positive feedback and 5 stars if you are satisfied with our items and services.